Frequently asked questions

Are my tickets valid all day?
No, tickets are time-stamped. We therefore ask you to respect the day and time of your visit.
Are there charging stations for electric cars?
No, the nearest charging points are located in the Montignac P2 parking lot.
Are there toilets on site?
Can I book my tickets online and pay on site?
All reservations must be validated by payment on the website. You can pay by credit card or e-connect cheque.
Can I bring my pet?
Pets are not allowed on the site, with the exception of guide dogs.
Can I buy tickets on site?
Yes, we strongly advise you to buy your tickets online in advance, but you can also come directly to the ticket office. However, we can't guarantee that you'll have tickets at the time you want, especially in high season.
Can I take a baby on the tour?
Yes, but strollers are not allowed in the cave. Please bring a baby carrier.
Can I take photos in the reproduction?
It is strictly forbidden to take photos inside the cave, but you are welcome to do so outside.
Do I need to make a reservation?
To avoid any waiting time on site, and to ensure availability, we strongly recommend that you book your tickets in advance via our online ticketing service: https://www.ticketsdordogne.com/1207-lascaux-ii
How do I pick up my tickets?
After your purchase, your tickets will be sent directly to the mailbox you used to make the purchase. Remember to check your junk mail!
How long do I have to arrive in advance?
We ask you to arrive at least 15 minutes before the start of your tour. Please note that tours depart on time.
Is it possible to visit freely?
No, tours are only guided.
What is a baby-switch?
This is a procedure set up to facilitate visits by families with babies. If the child needs to go out, only one parent will accompany him/her, with the rest of the family remaining on the visit. The parent who has missed part of his or her visit can then request the application of the baby switch at reception, which will enable him or her to join another visit.
Is the site wheelchair accessible?
No, because the site was designed in the woods, on sloping ground, and access to the cave is via a staircase.
What objects are prohibited?
Aerosols of any kind (for water sprays, please note that you will be asked to test them in front of the agent on duty), bags and suitcases larger than 15 liters, any dangerous object (cutters, knives, gas cylinders, etc.).
What's the difference between Lascaux II and Lascaux IV?
Lascaux IV, Centre International de l'Art Pariétal, is a complete reproduction of the original cave. You'll discover not only the complete replica, but also an interpretation center where you can learn more about the cave. Lascaux II, opened in 1983, is the first facsimile of the most spectacular parts of Lascaux, notably the Hall of the Bulls and the Axial Diverticulum, which contain 85% of the cave's preserved paintings. The facsimile is located 200 meters from the original cave, in a protected area. Complementary features at Lascaux IV: Follow in the footsteps of the inventors with a more accessible first part of the visit on the history of the discovery - Discover the sanctuary environment of the original cave - Let yourself be enveloped by immersion thanks to flickering flame lighting
Why is only my name on all the tickets?
The tickets, sent by e-mail, are issued according to the name of the person who made the purchase. So there's no need to worry if the people accompanying you have different names.
What's the temperature like inside the cave?
The temperature inside the cave is 13°, so we advise you to bring warm clothing.
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